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Troubleshooting

Fixes for common issues with the app and assistant.

Getting Started

Creating your Bizgrapes AI account Starting your first chat with Grapea Using the GrapeScore audit

Account & Billing

Managing your subscription Refund policy How to delete your account

Troubleshooting

The app won't load or keeps crashing Messages aren't sending or Grapea isn't responding Trouble logging in Account suspensions and appeals

Contact Us

How to reach Bizgrapes support Reporting a bug Suggesting a feature

The app won't load or keeps crashing
Messages aren't sending or Grapea isn't responding
Trouble logging in
Account suspensions and appeals

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