The app won't load or keeps crashing

Try these steps in order:

1. Close the app completely and reopen it.
2. Check your internet connection.
3. Make sure you're on the latest version of the app.
4. Restart your device.

If the problem continues, contact us with your device model and app version so we can help. See Contact Us.

TODO: Add platform-specific steps (Android/iOS/web) and known error codes once available.